Shipping Policy
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Delivery Time: Orders are usually delivered within 3–5 working days (UK mainland). Pre-order or international deliveries may take up to 7–14 days.
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Shipping Cost: Free UK shipping on all orders.
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Shipping Method: Orders are shipped with a reputable courier. Some deliveries may require a signature.
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Tracking: A tracking number will be provided once dispatched so you can follow your order online.
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Delivery Changes: If you need to update your delivery address after placing your order, please contact us as soon as possible. We will do our best to accommodate, but changes cannot be guaranteed.
Return Policy
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Return Period: You have 14 days from receiving your order to notify us of your wish to return. After notifying us, you must return the goods within 14 days.
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Return Criteria: Items must be unused, in original packaging, and with all tags and labels attached.
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How to Return: Please contact our customer service team with your order number to arrange your return.
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Refunds: Refunds are processed within 14 days of us receiving the goods (or proof of postage) and will be credited to your original payment method.
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Return Shipping: If the item is being returned due to change of mind/fit, you are responsible for return postage costs. If the item is faulty, damaged, or not as described, we will cover return shipping.
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Statutory Rights: Nothing in this policy affects your rights under UK consumer law.